Artikelnummer | 9783639109511 |
---|---|
Produkttyp | Buch |
Preis | 68,00 CHF |
Verfügbarkeit | Lieferbar |
Einband | Kartonierter Einband (Kt) |
Meldetext | Folgt in ca. 5 Arbeitstagen |
Autor | Schmidt, Roland |
Verlag | VDM Verlag Dr. Müller e.K. |
Weight | 0,0 |
Erscheinungsjahr | 2008 |
Seitenangabe | 92 |
Sprache | ger |
Anzahl der Bewertungen | 0 |
Change and Release Management Buchkatalog
This study investigates whether efficient Change and Release Management processes can be implemented in a high availability (i.e. Air Traffic Control) environment and to gain insight how the processes can be mapped onto the tool HP OpenView Service Desk ©. It shows that these processes can indeed be implemented, giving opportunities for increasing efficiency and effectiveness. A significant result is the recognition that Change Management should only be concerned with changes not requiring a design phase - else the request is to be forwarded to the project management process. A further result is that Change Management can easily be mapped onto the tool while Release Management - not explicitly targeted by the tool - is sufficiently supported by using a feature to group changes. Finally it can be concluded that the current tool version 5.1 supports a database with customizable rules and actions and personalized views but no workflows.or access to a workflow engine.
68,00 CHF
Lieferbar
Dieser Artikel hat noch keine Bewertungen.